Privacy Policy

Last updated: March 11, 2026

Introduction

This privacy notice discloses the privacy practices for VideoQuiver. VideoQuiver ("us", "we", or "our") operates this website and the AI video generation and publishing service available through it. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. This privacy notice applies solely to information collected by this website.

Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you:

  • •Sign in using a supported OAuth provider (Google, GitHub, or X) — we receive your basic profile information such as name and email
  • •Subscribe to a paid plan or purchase credits (billing information processed by Stripe)
  • •Contact us via our contact page

Content, Channel and Publishing Data

When you use our platform, we store:

  • •Connected channel information (platform, channel name/handle) and OAuth access/refresh tokens, stored encrypted
  • •Generated content: scripts, videos, captions, thumbnails, and other assets produced by the pipeline
  • •Media you upload: voice samples, images, and other assets used in your videos
  • •Workspace and niche configurations, publish schedules, and platform publish URLs

Note: We only access your connected social accounts to publish or schedule the videos you explicitly request. We do not read your private messages, post on your behalf without your instruction, or access unrelated account data.

Usage Data and Analytics

We automatically collect certain information about your device and how you interact with our Service, including:

  • •IP address, browser type, and device information
  • •Pages visited, features used, and time spent on the platform
  • •Credit consumption and generation job metadata (durations, providers used, error logs)
  • •Error logs and performance data to improve our service

How We Use Your Information

We are the sole owners of the information collected on this site. We use your information to:

Generate Videos

Run the AI pipeline: research, scripts, visuals, voiceover, captions, and assembly

Publish & Schedule

Upload videos to your connected social channels (e.g., TikTok) on your behalf

Authentication

Verify your identity and maintain your account security

Billing

Process subscription payments, credit top-ups, and manage your plan

Improvement

Analyze usage patterns to enhance features, providers, and performance

We will not sell or rent your information to anyone. We will not share your information with any third party outside of our organization, other than as necessary to provide our services (such as payment processing through Stripe).

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

Essential Cookies

Required for the website to function (authentication, security)

Analytics Cookies

Help us understand how visitors interact with our website

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Third-Party Services

We use third-party services to help us operate our platform. These services have access to your information only to perform specific tasks on our behalf.

Stripe

Payment processing. Stripe handles your billing information securely and in compliance with PCI-DSS standards.

OAuth Providers (Google, GitHub, X)

Authentication services. We receive only your basic profile information (name, email) when you sign in.

AI Generation Providers

To generate your videos, your prompts, scripts, and related inputs are sent to third-party AI providers (such as Anthropic, Replicate, ElevenLabs, OpenAI, and Google) for language, image, video, and voice generation. These providers process data under their own privacy policies.

Social Platforms (e.g., TikTok)

When you connect a channel and publish, your video and its metadata (title, description, tags, schedule) are transmitted to that platform via its official API, subject to the platform's own terms and privacy policy.

Analytics Providers

We may use analytics services to understand website traffic. These services collect anonymous usage data.

Data Retention

  • •We retain your personal information for as long as your account is active or as needed to provide you services
  • •Generated videos, assets, and configurations are retained depending on the subscription plan selected
  • •Connected channel tokens are retained until you disconnect the channel or delete your account
  • •Aggregated, anonymized data may be retained indefinitely for analytical purposes

Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you feel that we are not abiding by this privacy policy, or if you have any questions about this Privacy Policy, please contact us immediately through our contact page:

Visit our contact page to get in touch

Go to Contact Page

By using VideoQuiver, you acknowledge that you have read and understood this Privacy Policy.